Executive Leadership

Meet our Leadership Team

Benjamin Choi, Interim Chief Operating Officer

Benjamin Choi

Ben brings a diversity of experience and an extensive understanding of capital markets and financial institution management.  His background includes controllership, treasury, risk management and strategic planning.  He has held senior-level roles in Canada, Singapore and the United Kingdom.

Ben promotes leadership through coaching, collaborating and team-building as ways to build financial and risk management capacity. 

Fred Kreutlein, Vice President, Retail Services

Fred Kreutlein

Fred brings an extensive combination of financial services and not-for-profit leadership experience.  His background includes business development, client services, lending, strategic planning and technology.  He has lived and worked throughout Canada and Germany.

Fred's focus is building strong teams with an emphasis on excellence and instilling a culture of accountability and strategic focus - while always keeping our members front and centre.

Lauren Thompson, Vice President, Commercial Services

Heather Sarnecki

Lauren brings over a decade of experience in financial services in both sales and risk management roles.  Her broad exposure to various types of lending gives her the ability to balance risk with the delivery of commercial services in a growth and service-oriented environment.

Lauren is a collaborative leader who believes that success is achieved through thoughtful communication and purposeful action.

Tina Cassano, Director, Human Resources  

Tina Cassano


Tina has over 20 years of human resources experience in integrating different business cultures across recruitment, performance management, benefits, pension and compensation platforms.  She's a versatile leader and enabler of effective, organization-wide operating procedures.

Tina advocates for equal opportunity, inclusive leadership and performance-based acknowledgement throughout the Credit Union.