Executive Leadership

Meet our Leadership Team

Barbara Dirks, President and Chief Executive Officer 

Barbara joined PCU in April 2020 as President and Chief Executive Officer (CEO).

Barbara is a respected, pace-setting senior leader, bringing the experience of successful multiple industry-shaping business launches and large, complex transformations that have redefined the employee and client experience in some of Canada’s largest companies.

Barbara was previously Head of Silicon Valley Bank (SVB) in Canada, launching the Canadian arm and responsible for all of SVB’s activities, including strategy, business development, sales, risk management and operations. She has also served in various leadership roles including Senior Vice President of Network and Advisor Strategy in Personal and Commercial Banking at the Royal Bank of Canada, and Chief Operating Officer of the North American Commercial Banking Group at Bank of Montreal.

Known for being innovative, entrepreneurial, and a top talent magnet, Barbara believes in accountability and community relationships. She has been featured as one of the most influential Torontonians in Toronto Life magazine and remains an active advisor in Toronto’s growing and vibrant technology ecosystem.

In addition to her law degree and MBA from the University of Western Ontario, Barbara holds a bachelor’s degree in Political Economy and Economics from the University of Toronto and is a graduate of the University of Toronto’s Rotman School of Management and the Institute of Corporate Directors’ Director Education Program.

Currently on the Board of Governors for the Royal Military College of Canada and a Member of University of Western Ontario’s Entrepreneurship Advisory Board, Barbara and her husband make sure their hockey and dance parent duties for their two talented teens also keep their family active and connected.

Terri O’Brien, Chief Risk Officer 

Terri O'Brien

Terri joined PCU in April 2020 as Chief Risk Officer.

Terri brings over 24 years of experience in all facets of risk management, treasury, and capital markets to the Chief Risk Officer role at PCU. Prior to PCU, Terri was Chief Risk Officer at Interac Corp., and held senior executive roles at TD Bank, and tenured at the Bank of Nova Scotia earlier in her career.

Terri is an astute and innovative leader, integrating risk practices into strategic planning and governance, in addition to identifying and mitigating strategic and complex risks. Adept at both business management and technology delivery methodologies, Terri believes that people are the third foundational support for success. Her leadership focuses on communication, transparency and coaching, supporting both institutional and personal growth within her teams.

With a double major in Finance & Systems Architecture, B.Comm from the Ted Rogers School of Business Management, Terri also has a history of serving her community. She is past board member of Centennial Infant & Child Centre, founding member of Women Vote, and testified in the House of Commons on Cybersecurity in the “Financial Sector as a National Economic Security Issue” in 2019.

Terri lives in Toronto with her husband and four children who ensure she gets to ski with them in the winter and enjoy sunshine in the summer all together.

Benjamin Choi, Chief Financial Officer 

Benjamin Choi

Ben joined PCU in April 2020 as Chief Financial Officer. He brings a range of international executive expertise to his role.

Having held progressively senior roles at The Bank of Montreal and Standard Chartered Bank, working globally across Canada, Singapore, the United Kingdom and other countries, Ben brings a diversity of experience plus a strong understanding of varied financial regimes to PCU. His expertise in strategic planning, transformation, financial controllership and treasury will be valuable to PCU to successfully develop, lead and deliver a strong finance team over the coming years.

Ben enjoys promoting leadership through coaching and collaborating within teams to drive and impact the financial management agenda of organizations.

Ben is a CPA, a CA as well as a CPA (Australia) and lives in Toronto with his wife and two daughters, enjoying hacking around a golf course in his free time.


Heather Sarnecki, SVP Branch Sales 

Heather Sarnecki


Bob Douglas, Interim Director, Commercial Credit 

Bob Douglas


Fred Kreutlein, Director, Retail Lending 

Fred Kreutlein


Angie Marra, Director, Operations 

Angie Marra


Tina Cassano, Director, Human Resources  

Tina Cassano


Devin Corey, AVP Technology, Infrastructure and Analytics  

Devin Corey



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