At PACE Credit Union, we want to hear what you have to say. If you have any questions regarding the site, our products and services, or any comments or concerns regarding PACE Credit Union in general, please feel free to fill out the General Feedback or Technical Support form and let us know. Contact us.
General Inquiries: 1.877.588.7223
Contact Phillip Smith, CEO of PACE Savings & Credit Union directly at
24/7 website and online banking support
Call Toll free: 1-866-992-2490
Or complete the Technical Support Form
Lost or Stolen Cards
If you are registered for online banking, one of the features available to you is the ability to cancel your lost or stolen debit card. Simply login to online banking and select Account Services, lost/stolen debit cards. The card will be cancelled immediately.
Our credit union telephone banking is available from any telephone, 24 hours a day, 7 days a week - Free of charge. All you need is a personal access code, which can be programmed over the phone.
Not Set Up? Contact your branch.
Toll Free: 1-855-778-5866
For account inquiries, press “1”
To perform a financial transaction, press “2”
To change your telephone access code, press “3”
To report a lost or stolen MasterCard, press”4”
At PACE, your privacy is of vital importance. Only authorized employees, trained in the proper handling of account information, have access to our database, and we use your private information in a manner that is consistent with your high expectations. PACE makes it easy to enjoy peace of mind!
Got a question? Ask our Privacy Officer firstname.lastname@example.org
Unresolved Member Service Issue?
Member satisfaction is very important to us at PACE. If you have an unresolved member service issue please bring the matter to the attention of your branch manager. If your branch manager is unable to resolve your issue, please write our Quality Assurance Officer:
Quality Assurance Officer
PACE Credit Union
8111 Jane St Unit 1